Question 1

Is it safe for patient data?

Accepted Answer

Vectors stored in your private Pinecone/Qdrant cluster. LLM calls can route through Azure OpenAI for HIPAA compliance. Nothing shared with model providers for training.

Question 2

What if it gives wrong medical info?

Accepted Answer

It uses retrieval-based answers pulled from your clinic's verified docs only — never generates from thin air. Every answer can be cited back to source. We tune to 90%+ accuracy on your own eval set before launch.

Question 3

Does it speak Hindi / Telugu / Arabic?

Accepted Answer

Yes — natively. Patient queries can be in any language; the AI answers in the same language using your English source docs. Tested across 12+ languages.

Question 4

Can it book appointments directly?

Accepted Answer

Yes — integrated with your existing booking system (NextEnt, Practo, Calendly, custom). When a patient asks for an appointment, the bot checks availability and confirms.

Question 5

What about updates to clinic policies / pricing?

Accepted Answer

We set up scheduled re-indexing (weekly or webhook-triggered). When you update a Google Doc, the bot picks up the new version automatically.

AI WhatsApp bots that handle 80% of patient queries — in 3 languages.

Book a ₹299 refundable strategy call.